The Short
We want Smerf to continue to be an authentic and safe place for gamers and their communities. Help us foster our communities. Post only your own photos and videos and always follow the law. Respect everyone on Smerf, don’t spam, bully, act in an exclusionary manner, or post NSFW content.
The Long
Smerf is a reflection of gaming’s diverse community of cultures, ages, and beliefs. We’ve spent a lot of time thinking about the different points of view and styles of play that create a safe and open environment for everyone.
These Community Guidelines were created to help us empower and protect our amazing Communities. By using Smerf, you agree to these guidelines and our Terms of Use. We’re dedicated to these guidelines and we hope you are too. Violating these guidelines may result in deleted content or other restrictions.
In some cases, we allow content for public awareness which would otherwise go against our Community Guidelines – if it is newsworthy and in the public interest. We do this only after weighing the public interest value against the risk of harm and we look to international human rights standards to make these judgments.
Share only photos and videos that you’ve taken or have the right to share. Clips from other players or sources are generally permissible, provided the origin is properly acknowledged.
As always, you own the content you post on Smerf. Remember to post authentic content, and don’t post anything you’ve copied or collected from the Internet that you don’t have the right to post. Learn more about intellectual property rights.
Post photos and videos that are appropriate for a diverse audience.
We know that there are times when people might want to share nude images or videos that are artistic or creative in nature, but for a variety of reasons, we don’t allow nudity on Smerf. This includes photos, videos, and some digitally-created content that show sexual intercourse, genitals, and close-ups of fully-nude buttocks. It also includes some photos of female nipples, but photos in the context of breastfeeding, birth giving and after-birth moments, health-related situations (for example, post-mastectomy, breast cancer awareness or gender confirmation surgery) or an act of protest are allowed. Nudity in photos of in-game imagery, paintings, and sculptures is OK in most cases, too.
People like to share photos or videos of their children. For safety reasons, there are times when we may remove images that show nude or partially-nude children. Even when this content is shared with good intentions, it could be used by others in unanticipated ways.
Foster meaningful and genuine interactions.
Help us stay spam-free by not artificially collecting applause, followers, friends, tags, or shares, posting repetitive comments or content, or repeatedly contacting people due to punitive actions or for commercial purposes without their consent. Don’t offer money or giveaways of money in exchange for applause, followers, comments, tags, or other engagement. Don’t post content that engages in, promotes, encourages, facilitates, or admits to the offering, solicitation or trade of fake and misleading user reviews or ratings.
You don’t have to use your real name on Smerf, but we do require Smerf users to provide us with accurate and up to date information. Don't impersonate others and don't create accounts for the purpose of violating our guidelines or misleading others.
Follow the law.
Smerf is not a place to support or praise terrorism, organized crime, or hate groups. This includes account selling, buying, boosting, advertisement, linking, or discussion of illicit copies or sites that host illicit copies of video games as well as cheating or hacking software.Offering sexual services, buying or selling firearms, alcohol, and tobacco products between private individuals, and buying or selling non-medical or pharmaceutical drugs are also not allowed. We also remove content that attempts to trade, co-ordinate the trade of, donate, gift, or ask for non-medical drugs, as well as content that either admits to personal use (unless in the recovery context) or coordinates or promotes the use of non-medical drugs. Smerf also prohibits the sale of live animals between private individuals, though brick-and-mortar stores may offer these sales. No one may coordinate poaching or selling of endangered species or their parts.
Accounts promoting online gambling, online real money games of skill, or online lotteries must get our prior written permission before using any of our products.
We have zero tolerance when it comes to sharing sexual content involving minors or threatening to post intimate images of others.
Respect other members of the Smerf community.
We want to foster positive, diverse communities. We remove content that contains credible threats or hate speech, content that targets private individuals to degrade or shame them, personal information meant to blackmail or harass someone, and repeated unwanted messages. We do generally allow stronger conversation around people who are featured in the news or have a large public audience due to their profession or chosen activities.
It's never OK to encourage violence or attack anyone based on their race, ethnicity, national origin, sex, gender, gender identity, sexual orientation, religious affiliation, disabilities, or diseases. When hate speech is being shared to challenge it or to raise awareness, we may allow it. In those instances, we ask that you express your intent clearly.
Serious threats of harm to public and personal safety aren't allowed. This includes specific threats of physical harm as well as threats of theft, vandalism, and other financial harm. We carefully review reports of threats and consider many things when determining whether a threat is credible.
Maintain our supportive environment by not glorifying self-injury.
Smerf communities care for each other, and are often a place where people facing difficult issues such as eating disorders, cutting, or other kinds of self-injury come together to create awareness or find support. We try to do our part by providing education in the app and adding information in the Help Center so people can get the help they need.
Encouraging or urging people to embrace self-injury is counter to this environment of support, and we’ll remove it or disable accounts if it’s reported to us. We may also remove content identifying victims or survivors of self-injury if the content targets them for attack or humor.
Be thoughtful when posting newsworthy events.
We understand that many people use Smerf to share important and newsworthy events. Some of these issues can involve graphic images. Because so many different people and age groups use Smerf, we may remove videos of intense, graphic violence to make sure Smerf stays appropriate for everyone.
We understand that people often share this kind of content to condemn, raise awareness or educate. If you do share content for these reasons, we encourage you to caption your photo with a warning about graphic violence. Sharing graphic images for sadistic pleasure or to glorify violence is never allowed.
Help us keep communities strong:
- Each of us is an important part of the Smerf community. If you see something that you think may violate our guidelines, please help us by using our built-in reporting option. We have a team that reviews these reports and works as quickly as possible to remove content that doesn’t meet our guidelines. Even if you or someone you know doesn’t have a Smerf account, you can still file a report. When you complete the report, try to provide as much information as possible, such as links, usernames, and descriptions of the content, so we can find and review it quickly. We may remove entire posts if either the imagery or associated captions violate our guidelines.
- You may find content you don’t like, but doesn’t violate the Community Guidelines. If that happens, you can unfollow or block the person who posted it. If there's something you don't like in a comment on one of your posts, you can delete that comment.
- Many disputes and misunderstandings can be resolved directly between members of the community. If one of your photos or videos was posted by someone else, you could try commenting on the post and asking the person to take it down. If that doesn’t work, you can file a copyright report. If you believe someone is violating your trademark, you can file a trademark report. Don't target the person who posted it by posting screenshots and drawing attention to the situation because that may be classified as harassment.
- We may work with law enforcement, including when we believe that there’s risk of physical harm or threat to public safety.
For more information, check out our Terms of Use.
Thank you for helping us better connect gamers and create the best communities in the world,
The Smerf Team
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