In the Smerf app, tap your Icon in the top left to open the Social Sidebar
Tap the Gear icon in the top right to open settings
Tap "Games"
Tap the game you wish to connect.
Log into your Riot Account
To Disconnect or Change the Connected Account:
Follow the same steps as above to navigate to the Connect Games screen
Tap "Remove" in the top right of the "Add your games" screen.
Tap the Game you want to remove the connected account for.
How do I find Events on Smerf?
Through the Events Tab
Open the Smerf app and navigate to your Home screen.
Press the calendar icon at the bottom of your Home Screen to go to the Events Tab
At the bottom, you can filter visible Events by Game. Filter by the Game you wish to play.
You can also see any Featured Events in the center of this screen.
Through a Community
Open the Smerf app and navigate to your Home screen.
In the Smerf app, tap your Icon in the top left to open the Social Sidebar
Tap on the Community you want to see Events for
VALORANT Community
League of Legends Community
Smerf Community
Once on the Community screen, tap "Events"
Here you can see all of the current, upcoming, and past Events hosted by that Community.
Through Discover
You can also tap the magnifying glass icon in the bottom right to search for Events in Discover.
How do I join an Event?
Find an Event you want to join through:
the Events Tab
Discover screen
Community Events Tab.
Tap on the Event card.
Once on the Event Details screen, tap Join.
You should be able to see the Join Requirements screen. From here, you may have to connect your game account, join a Community, or other things in addition to accepting the Event's Terms of Service.
Tap Join again.
I am having issues creating my account on Smerf.
Make sure you are entering a unique Username.
If you are in China, we do not yet support Chinese phone numbers for account creation.
Make sure you are entering your phone number correctly to receive a verification code.
Make sure you are not trying to create an account with profanity, racism, hate-speech, or other NSFW terms contained in the name.
I didn't receive my rewards from an Event
What kind of Rewards did you win?
Challenge rewards are only given to players once a challenge has been fully completed.
Leaderboard rewards are only given out once the Event has ended.
Leaderboard rewards are only given out to those achieving a winning placement, specified under "How to Win" on the Event Details screen.
Reward Delays
Rewards can occasionally take a few minutes before they are awarded to players. Make sure you have seen the Reward Earned pop-up in-app.
Can I join an Event after it has started?
Yes! If you join an Event after it has already started, anything you have achieved towards Challenge or Leaderboard progress during the Event duration will be automatically counted.
How do I see my Badges?
Tap your Icon in the top left to open the Social Sidebar
Tap your Icon again to visit your profile
Tap your badges at the top of your profile
From here you can scroll through your featured badges, or:
Tap "Manage" to see a list of all your badges and change which badges you have featured.
My stats aren't updating in an Event.
Occasionally, stats can take a few minutes to populate from game data. Please check back later.
Make sure you have tapped the 'i' button next to each challenge or the Leaderboard under "How to Win." There may be important information such as specific modes, guns, agents, or other things that you must play to have your stats count towards the Event.
My Challenge progress reset.
Did you disconnect your Riot Account and connect a different account? Depending on the new account's stats, you may not have progress in the Challenge.
Is the Challenge a Streak Challenge? These Challenges are meant to reset your progress if you do not maintain your streak. You should be able to see the furthest progress you have made towards that streak.
Streak Challenges will look like this:
I joined an Event and some Challenges were already completed.
Events take all of your data from between the start and end dates, even if you join late. This means that although you weren't yet in the Event, you have already achieved the things required for your Challenges! Congratulations.
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